If Windows Media Player can play the DVD, then the problem may lie with PowerDVD. After installation, try playing the DVD in Windows Media Player to confirm that your system has no problem. Before commencing, close all unnecessary running programs. When you have this problem, normally one of three things has happened (1) PowerDVD was not installed properly, (2) your drive has a problem or (3) the disc may not be compatible with the drive or it may need to be cleaned.įirst, install PowerDVD again.
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